HVB Counselling Cookie Policy
Hello! Thank you for checking out our cookie policy.
We are committed to ensure our website and the use of cookies, complies with UK laws on privacy and data protection. This policy sets out the types of cookies we use, the exact cookies used on our website, whether we are using any third-party cookies, how you can control our use of cookies, what their expiry dates are and how you can get in contact with us for more information.
What are cookies?
Cookies are small files of information, usually containing letters and numbers, that websites store on your browser, or the hard drive of your computer. You must however agree to these cookies being stored for them to be stored on your device.
Our website needs to use these cookies so we can understand what works well with our website, and what we can do to improve. These cookies also allow us to distinguish you from other website visitors, helping us to provide you with a seamless experience on our site.
What type of cookies do you use?
We use the following cookie types:
Essential Cookies – These can also be known as Strictly Necessary Cookies, and they’re very important for us to make sure our website runs as it should. As a result, these cookies are always automatically enabled, to make sure our website works sufficiently. Some examples of uses of essential cookies include the distribution of website traffic across multiple servers – without the website speed being affected, enabling the use of a shopping basket and facilitating the check out process.
Analytical Cookies – These can also be known as Performance Cookies, and they gather information about how website visitors use a website. These cookies help us to keep count of the number of visitors on our website, and also helps us to understand how these visitors use our website. This enables us to understand what works well on our website, and what doesn’t work so well, so we can continuously improve the site for visitors.
Functionality Cookies – These make your experience on our website easier by remembering user preferences, and simplifying interactions. Some examples of what these cookies enable include remembering your language preferences, font sizes, your log-in details, and items in your shopping basket.
Targeting Cookies –These cookies track your visits to our website, including the pages you visit, and any links you have followed from said pages. This information is then used to display adverts to you, based on what we have learned about your preferences from these cookies.
To provide you with the best, tailored browsing experience, we may share this information with third-parties, so they can display adverts based on what we know you like.
What exact cookies do you use on your website?
Our website domain is hosted by Wix.com Limited. We’ve provided a detailed breakdown below of all the cookies we use on our website, and why we use them.
Type: XSRF-TOKEN
Why do we use this?
Cookie for fraud detection of calls
Durartion: Session
Cookie Type: Essential - This cookie is a Wix cookie
Type: hs
Why do we use this?
Security Cookie for Hive (legacy)
Durartion: Session
Cookie Type: Essential - This cookie is a Wix cookie
Type: svSession
Why do we use this?
Cookie for security, stability, and core site function
Durartion: 12 months
Cookie Type: Essential - This cookie is a Wix cookie
Type: SSR-caching
Why do we use this?
Performance cookie for rendering
Duration: 24 hours
Cookie Type: Essential - This cookie is a Wix cookie
Type: TS*
Why do we use this?
Cookies for attack detection
Duration: Session
Cookie Type: Essential - This cookie is a Wix cookie
Type: bSession
Why do we use this?
Used for system effectiveness measurement
Duration: 24 hours
Cookie Type: Essential - This cookie is a Wix cookie
Type: fedops.logger.sessionId
Why do we use this?
Tracking session errors and issues (resilience)
Duration: 12 months
Cookie Type: Essential - This cookie is a Wix cookie
Type: _wixAB3|*
Why do we use this?
Cookie for site experiments
Duration: 6 months
Cookie Type: Essential - This cookie is a Wix cookie
Type: server-session-bind
Why do we use this?
Cookie for API protection
Duration: Session
Cookie Type: Essential - This cookie is a Wix cookie
Type: client-session-bind
Why do we use this?
Cookie for API protection
Duration: Session
Cookie Type: Essential - This cookie is a Wix cookie
Type: oAuthState
Why do we use this?
Session cookie for identification
Duration: Session
Cookie Type: Essential - This cookie is a Wix cookie
Type: wixSession
Why do we use this?
Cookie for security, stability, and core site function
Duration: 12 months
Cookie Type: Essential - This cookie is a Wix cookie
sec-fetch-unsupported
Why do we use this?
Used to indicate browser limitations preventing the enabling of site security features
Duration: Session
Cookie Type: Essential - This cookie is a Wix cookie
We use services such as Google Ads and Google Analytics, which may place cookies on your device to personalize ads and analyse traffic. When you give consent, your personal data may be used by Google for ad personalization and measurement.
You can learn more about how Google uses data from sites that use their services here.
How can I control cookies?
You are able to control your use of cookies on our website. You can do the following:
-
Reject all cookies in the cookie banner
You can select “Reject All” in our cookie banner. But if you do so, this also blocks essential cookies, which means you may not be able to access all parts of our website, and our website may not work to the best of its ability for you.
You can also deactivate third-party cookies with your chosen browser. These steps vary slightly dependent on your browser choice, but more often than not can be located on the Settings page.
Google Analytics also provide the option for you to opt out of being tracked by them across all websites you visit. To do so, we recommend visiting http://tools.google.com/dlpage/gaoptout]
What is the Expiry Period for your cookies?
Not including our use of essential cookies, all cookies expire after two years
If you’d like to learn more about our use of cookies, or if you have any questions, please get in touch with us on the following details: